Privacy policy

Span subtitle page

PREAMBLE

This privacy policy tells you how Château de Berne SA uses and protects any information you give us when you use this website, which can be accessed at the following URL: www.chateauberne.com.

Please note that this privacy policy may be amended or supplemented at any time by Château de Berne SA, in particular in order to comply with any legal or technological developments. In such a case, the date of the update will be clearly identified at the top of this policy. These modifications are binding on the user as soon as they are put online. Users should therefore consult this privacy policy regularly to take note of any changes.

 

ARTICLE 1. PARTIES

 

This privacy policy is applicable between Château de Berne SA, hereinafter "the publisher", and any person connecting to the Site, hereinafter "the Internet user".

ARTICLE 2. DEFINITIONS   

 

"Site Content": elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

 "Internet user": any person connecting to the Site.

 

 "Site": website accessible at the URL

ultimateprovence.com, as well as sub-sites, mirror sites, portals and URL variations relating thereto.

ARTICLE 3. SCOPE OF APPLICATION

 

This confidentiality policy applies to all Internet users. Simply connecting to and/or browsing the Site implies your full and unreserved acceptance of this confidentiality policy. In addition, clicking on "OK, accept all" in the information banner relating to cookies displayed on the Site implies
your confirmation of this acceptance. By doing so, you acknowledge that you have fully read and accepted them without restriction.

The Internet User acknowledges the evidential value of the systems automatic registration of the "publisher" and, unless he is required to provide proof to the contrary.

 

Acceptance of this confidentiality policy assumes that Internet users have legal capacity necessary to do so, or that they are at least 16 years old, or failing that that they are have the authorisation of a guardian or curator if they are incapable, to their legal representative if they are under 16, or that they are holders of a mandate if they are acting on behalf of a legal entity.

ARTICLE 4. PERSONAL DATA

In general, you may visit the Site without voluntarily communicating any personal information about yourself. In any event, you are under no obligation to voluntarily transmit this information to the "publisher".

However, if you refuse, you may not be able to benefit from certain information or services that you have requested. In some cases, the "publisher" may ask you to provide your surname, first name, e-mail address, telephone number, company and job title. By providing this information, you expressly agree to it being processed by Château de Berne SA, for the purposes indicated in this document and for the purposes stated at the end of each form. 

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016 and the national legislation in force, "the publisher" provides you with the following information:

4.1 IDENTITY OF THE CONTROLLER

 

Château de Berne SA is responsible for data collection and processing on the Site.

4.2 IDENTITY OF THE DATA PROTECTION OFFICER

The Data Protection Officer is Château de Berne SA. 

4.3 COLLECTION OF DATA BY THE "PUBLISHER

4.3.1 Data collected

4.3.1.1 Data collected during browsing

When browsing the Site, you consent to the "publisher" collecting information relating to: your use of the Site; the content consulted and clicked on; your demographic data; the device used and its software environment; tracers, web beacons, web storage, advertising identifiers, etc.; your use of the Site; the content consulted and clicked on; your demographic data; the device used and its software environment; your use of the Site.
unique data; connection data (times, pages viewed, IP address, etc.); and/or web pages visited before or after using the Site. 

4.3.1.2 Data collected when using the contact form or sending an email

The use of the contact form by the Internet User implies the collection by the "publisher" of the following personal data: surname, first name, e-mail address, information voluntarily transmitted by the Internet User for the purpose of handling his/her case. 

Internet users who do not wish to provide the information required to use the contact form will not be able to send a message to the "publisher" directly from the Site. 

4.3.1.3 Data collected when sending newsletters

In order to send out its newsletter, the "publisher" may need to collect and process your e-mail address. 

4.3.2 Purposes of collecting personal data

The data collected during browsing is subject to automated processing for the purpose of : 

initiate legal proceedings ;

verify the identity of Internet users;

ensure and improve the security of the Site;

develop, operate, improve, provide and manage the Site;

send information and contact the Internet User, including by e-mail, telephone and push notification;

share the content of the Site with other people or make their consultation or opinion known to these other people, via the social network sharing buttons;

contextualise and improve the Internet user's experience;

target advertising content;

avoid any illicit or illegal activity ;

ensure compliance with the conditions governing use of the Site.

The data collected when using the contact form or sending an email is subject to automated processing for the purpose of : 

fulfil contractual commitments ;

initiate legal proceedings ;

verify the identity of Internet users;

send information and contact the Internet User, including by e-mail, telephone and push notification;

target advertising content;

avoid any illicit or illegal activity ;

ensure compliance with the conditions governing use of the Site. 

The data collected when a newsletter is sent is processed automatically in order to :

send information on current events.

4.3.3 Legal basis for processing

The legal basis for the data collected during browsing is the legitimate interest of the "publisher", namely to analyse behaviour on the Site and to improve the security and operation of the Site.

 Data collected when using the form to contact us or to send us an e-mail is based on a legitimate interest on our part. The "editor" is responsible for processing your request. 

The legal basis for the data collected when a newsletter is sent is the consent of the persons concerned.

 

4.3.4 Data recipients

The data collected may only be consulted by the "publisher" and is never made viewable by a third party.

 

4.3.5 Retention period for personal data

Personal data collected during browsing is kept for a reasonable period necessary for the proper administration of the Site and for a maximum of 12 months. 

The personal data collected when using the contact form is kept for the duration of the contractual relationship and up to 12 months after the assignment has been completed for the benefit of the Internet user.

 Once the retention period has expired, the "publisher" undertakes to permanently delete the data of the persons concerned. 

4.3.6 Security and confidentiality of personal data

Personal data is stored in secure conditions, using state-of-the-art technology, in compliance with the provisions of the General Data Protection Regulation and current national legislation. 

4.4 RESPECT FOR RIGHTS

You have the following rights concerning your personal data, which you can exercise by writing to us at our postal address 2400 chemin de berne, 83780 flayosc or by filling in our online contact form. 

4.4.1 Right to information, access and communication of data

You have the right to access your personal data. 

In view of the security and confidentiality obligations incumbent on the "Editor" in the processing of personal data, your request will only be processed if you can provide proof of your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request addressed to the "Editor").
in writing), both accompanied by the words "I certify on my honour that the copy of this identity document is a true copy of the original. Signed at _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ on _ _ /_ _/_ _ _ _ _ _", followed by your signature.

 To help you in your approach, you will find here a model letter drawn up by Cnil. 

4.4.2 Right to rectify, delete and forget data

You have the right to request the rectification, updating, blocking or deletion of your personal data which may be inaccurate, incorrect, incomplete or obsolete. 

You may also define general and specific directives relating to the fate of personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made. 

To help you in your approach, you will find here a model letter drawn up by the Cnil. 

4.4.3 Right to object to data processing

You have the right to object to the processing of your personal data. 

To help you in your approach, you will find here a model letter drawn up by the Cnil. 

4.4.4 Right to data portability

You have the right to receive the personal data you have provided in a transferable, open and readable format.

 4.4.5 Right to restrict processing

 

You have the right to request that the processing of your personal data by the "publisher" be restricted. In this way, your data can only be stored and no longer used by the "publisher". 

4.4.6 Response times

"The publisher undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request. 

4.4.7 Complaints to the competent authority

If you consider that "l'éditeur" is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which you can send a request here. 

4.5 TRANSFER OF COLLECTED DATA

4.5.1 Transfer to partners

"The Editor hereby informs you that we have recourse to authorised service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and may receive data collected on the Site. 

The "Editor" has previously ensured that its service providers implement adequate guarantees and comply with strict conditions in terms of confidentiality, use and data protection, for example via the US Privacy Shield. 

The Internet User consents to the data collected being transmitted by the "publisher" to its partners and being processed by these partners in the context of third-party services, namely : 

Partner Quality Recipient country Treatment carried out Policy
confidentiality

Google Analytics Subcontractor USA (Privacy Shield) Compilation of commercial statistics in order to generate
reports on Internet users' interactions. https://policies.google.com/privacy

Google Maps Subcontractor USA (Privacy Shield) Interactive maps and geolocation service. https://policies.google.com/privacy

Youtube Subcontractor USA (Privacy Shield) Streaming video sharing service. https://policies.google.com/privacy 

 

4.5.2 Transfer on requisition or court order

The Internet User also consents to the "publisher" disclosing the data collected to any person, at the request of a state authority or by court order. 

4.5.3 Transfer in connection with a merger or acquisition

If the "publisher" is involved in a merger, a sale of assets, a financing operation, a liquidation or bankruptcy or in an acquisition of all or part of its business by another company, the Internet User consents to the data collected being transmitted by the "publisher" to this company and to this company carrying out the processing of personal data referred to in this confidentiality policy in the place and stead of the "publisher".

 ARTICLE 5. POLICY ON COOKIES

 

When you first connect to the "publisher" website, you will be warned by a banner at the top or bottom of your screen that information relating to your browsing may be recorded in files known as "cookies". Our policy on the use of cookies gives you a better understanding of the measures we have implemented for browsing our website. In particular, it informs you about all the cookies present on our website, their purpose and how to configure them. 

5.1 USE OF COOKIES

As the publisher of this website, "L'éditeur" may install cookies and other tracers on the hard disk of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal browsing on our website. 

Cookies" are small text files of limited size that enable us to recognise your computer, tablet or mobile phone so that we can personalise the services we offer you. 

In order to provide you with a better understanding of the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the "l'éditeur" website, their name, their purpose and the length of time they are retained. 

5.2 PURPOSE OF DATA LOGGING

With the help of the information contained in the tracers and cookies used, the "publisher" may analyse the number of visits to and use of the Site and, where appropriate, facilitate and improve browsing, carry out canvassing operations, compile commercial statistics or display targeted advertising.

5.3 TRACERS USED

 

Partner Purpose
treatment Partner conditions

Google Analytics Elaboration
business statistics. https://policies.google.com/technologies/types

Google Maps Service
interactive maps and geolocation. https://policies.google.com/technologies/types

Youtube Service
video streaming service. https://policies.google.com/technologies/types

5.4 CONFIGURING YOUR COOKIE PREFERENCES

When you first connect to the "publisher's" website, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the top or bottom of your screen. This banner warns you that by continuing to browse the "publisher's" website (by scrolling, clicking on various elements of the site or loading a new page, for example), you are accepting the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the "OK, accept all" icon to the right of the banner at the top or bottom of your screen. 

5.4.1 Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies do not require your prior consent if they are strictly
are necessary for the operation of the website or have the sole purpose of enabling or facilitating electronic communication. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies used to personalise your interface. These cookies are fully subject to this policy insofar as they are issued and managed by the "publisher". 

5.4.2 Cookies requiring your prior consent

This requirement applies to cookies issued by third parties and described as "persistent" in that they remain on your terminal until they are deleted or expire. 

As such cookies are issued by third parties, their use and storage are subject to their own confidentiality policies. This family of cookies includes audience measurement cookies, advertising cookies and social network sharing cookies. 

Audience measurement cookies compile statistics on visitor numbers and the use of various elements of the website (such as the content/pages you have visited). This data helps to improve the ergonomics of the "publisher's" website. 

5.5 MAXIMUM STORAGE PERIOD FOR DATA LOGGERS

Tracers are intended to be stored on the Internet user's computer for a period of up to 13 months. This data is stored in secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and national legislation in force. 

5.6 OPPOSITION TO THE USE OF COOKIES

5.6.1 Right to object to the use of cookies

You can accept or refuse cookies at any time. 

Internet users may delete or deactivate the use of cookies whenever they wish by modifying their browser settings or by using the settings interface offered by the Site and available on first connection at the top or bottom of the home page, by clicking on the "Customise" icon to the right of the banner. It is possible to consult the Site without cookies. Certain additional functions of the Site may
however, may not function if the Internet User has deactivated the use of trackers, such as navigation indicators, interactive maps and video streaming. 

5.6.2 Settings

For more information about cookie management tools, please consult the dedicated page on the Cnil website. 

5.6.2.1 Browser settings

Each Internet browser has its own cookie management settings. Internet users can configure their browser software so that cookies are rejected either systematically or depending on the sender. Internet users can also configure their browser software so that they are asked to accept or reject cookies from time to time, before a cookie is likely to be stored on their terminal. 

Each browser has a different configuration for managing cookies and Internet users' choices. This is described in the browser's help menu, which will tell you how to modify your cookie preferences: 

For Internet Explorer ;

For Safari ;

For Chrome ;

For Firefox ;

For Opera.

5.6.2.2 Settings using add-on modules

The Internet User may also configure the collection of personal data by installing additional modules. 

For more information about cookie management tools, please consult the dedicated page on the Cnil website. 

ARTICLE 6. INTELLECTUAL PROPERTY

6.1 LEGAL PROTECTION OF SITE CONTENT

The Site Content may be protected by copyright and database right. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out illegally and without the consent of the "publisher" or its successors in title or assigns constitutes a violation of Books I and III of the French Intellectual Property Code and may give rise to legal proceedings for counterfeiting. 

6.2 CONTRACTUAL PROTECTION OF SITE CONTENT

The Internet User contractually undertakes to the "publisher" not to use, reproduce or represent, in any way whatsoever, the Site Content, whether or not it is protected by an intellectual property right, for any purpose other than for reading by a robot or browser. This prohibition does not apply to robots
indexing system whose sole purpose is to scan the content of the Site for indexing purposes. 

ARTICLE 7. FINAL PROVISIONS

7.1 MODIFICATIONS

The present Privacy Policy may be modified at any time by the "publisher". The conditions applicable to the Internet User are those in force at the time of his/her connection to the Site, any new connection to the Site implying acceptance of the new conditions, where applicable.  

7.2 ENTIRETY

The nullity of one of the clauses of this contract shall not entail the nullity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the invalidated provision with a valid provision corresponding to the spirit and purpose of the present contract.

7.3 NON-WAIVER

 

Failure by the "publisher" to exercise the rights granted to it hereunder may under no circumstances be interpreted as a waiver of said rights. 

7.4 LANGUAGES

These terms and conditions are available in French. 

7.5 UNFAIR TERMS

The provisions of these terms and conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer. 

ARTICLE 8. DISPUTES

8.1 APPLICABLE LAW

This Privacy Policy is subject to French law and European regulations, in particular the European Data Protection Regulation. 

8.2 ARBITRATION

 

Any dispute arising out of or in connection with this contract shall be settled by arbitration in accordance with the FastArbitre rules of the Digital Institute of Arbitration and Mediation.

H2 Ergo ego senator inimicus, si ita vultis, homini, amicus esse, sicut semper debeo.